57% of large change initiatives take longer than expected. Symphony is an organizational change management system designed to help organizations meet data requirements for Change and Project Management faster.
Functionality: Survey Engine
The time spent designing and analyzing Change Readiness Surveys can be overwhelming, requiring both administrative and technical effort.
Yet these surveys provide insight into organizational culture, attitudes, perceptions, willingness and potential resistance that are critical to maintaining operational execution of the change management process.
For optimal change results, businesses must rely on the right tools and the right data.
Symphony is designed to help tomorrow's business champions by applying a fact-based approach to survey users in just a few clicks, with all the reporting power you've come to expect from other reporting tools and beyond.
The dynamic interface allows you to accurately gauge the changing attitudes and resistance levels during the lifetime of a program with immediate benefits:
- Design and implementation requirements are drastically shortened.
- Deliver tailored pinpoint questionnaires in response to specific feedback
The power of a survey during the change process
By submitting a tailored three point questionnaire, your organization will be able to gain specific insights to an issue, and also convey information and secure buy-in simultaneously:
- Measure organizational satisfaction
- Identify levels of change fatigue
- Track resistance levels to proposed functionality, processes, organizational change
- Convey information or gain buy-in
- Understand organizational culture and behavior
- Seek feedback on progression development
To our knowledge, Symphony is the only tool that is able to track all of these components in a tailored fashion.
Symphony Survey Engine at a glance
Symphony's fully integrated environment keeps all your intelligence in one place during and after the program. Surveys can be created and deployed swiftly, while results can be followed in real-time in a variety of chart formats.
Features include:
- Real time results
- Users participate in survey online
- Responses captured into the Symphony repository
- Survey responses can be analyzed via pivot table and pivot chart
Symphony - What's in it for you?
A step-by-step process guides you through survey creation, user invitation and reporting. Because Symphony stores all data in a central repository, it eliminates the need to make special data imports or work with complicated lists. Here's how it works:
- No additional software to install
- Conduct online surveys with just a few clicks
- Analyze results already during the survey
- Advanced features and customization available
Create surveys quickly and easily with Symphony
- Multiple Choice
- Matrix of Choices
- Rating Scale
- Drop down selection
- Text Boxes
Ask questions in any form or style
- The invitation will be sent out as an e-mail
- User takes the survey online
- You can view responses and results in real-time
Users fill out the survey online
- Understand progression, trends, and movements in the organization
- Explore individual responses or specific details
- Discover trends in the making with real time data
View & analyze survey responses in real time
- Survey responses can be analyzed via pivot table and pivot chart
- Variety of chart types available including Radar plot, pie chart, bar chart and more
- Create reports from the charts that you want
- Filter responses by audience segment or distribution channel
Your report, your way
What makes the Symphony survey engine different?
As the industry's most complete Organizational Change Management System, Symphony includes everything required to conduct, distribute and analyze surveys effectively:
- Eliminating the need for additional software, tools or templates.
Surveys are generated by Symphony
- Intelligence gathered can be used for informed decisions during or after the change process is complete.
Survey responses are stored in the Symphony repository
- Provides an evidence-based approach to Change Management
- Supports development of a Learning Organization
- Allows the team to provide evidence-backed estimates
Surveys can be viewed in real time - Benefits are identified up front and decisions can be based on facts which in turn:
- Symphony will eliminate any reluctance to producing unnecessary email traffic, while simultaneously providing an ideal opportunity to generate buy-in and participation with change program stakeholders and participants.
- Ultimately Symphony's Survey Engine will rapidly align the organizational goals and objectives with program execution, while freeing up time for value added tasks and less time spent on preparing, updating and analyzing data.