Functionality: Impact Linking

We can't change what we don't know without causing disruption to business.
In order to manage change successfully, it is necessary to attend to the wider impacts of change, i.e. we must consider the impact metrics. The most useful technique for measuring impact is to measure the gap between where we are and where we want to go.
This approach to uncovering the unexpected consequences of change will greatly facilitate adoption and minimize low adoption rates, delays and budget overruns.

Identify Impacts quickly and easily with Symphony

Symphony's Impact Assessment Module significantly enhances an organization's ability to capture and assess a change program's transformation requirements by:

• Identifying which individual stakeholders and groups are impacted
• the level to which they are impacted
• the area in which they are impacted
• linking the impact to communication and training
• permitting for real time tracking and collaboration

What to do once impacts have been identified and measured

Once Symphony has helped identify what will change and what is causing that change, it is critical to prepare the organization for the impending change through a series of interventions in the form of:

• Communications
• stakeholder engagements
• Training
• Organizational redesign

Unlike other systems, Symphony's dynamic interface operates on a fully integrated platform with the ability to seamlessly link impact details to activities.
This permits the distribution of qualitative information and quantitative data directly against identified impacts in real time.
For example, survey data can be displayed side by side with relevant impacts for powerful analysis and superior decision making.

What are the immediate benefits of Impact Linking?

• By linking Impacts to communication events, organizations ensure key messages are delivered via appropriate channels
• By linking Impacts to training modules organizations effectively aid the curriculum design and development process.
• By linking impacts to stakeholders, organizations enhance the sense of ownership and amplify the adoption process.
• By tracking the impact status from captured through to mitigated, organizations are able to align plans and collaborate between stakeholders in real time.

Taking the next step

With captured impacts immediately available for review, Symphony ensures that plans are always up to date and that the most critical areas are addressed:

• Accurate understanding of what the impacts will be to the organization
• Analyze how impact affects end user communities
• Illustrate how the change initiative is impacting the organization at multiple levels,
• Assign a cost or time measure assigned targeted quantitative

To learn how you can move way from multi-system or spreadsheet based change process, talk to us about Symphony today.